CNA12 min read
What the Florida CNA Exam Tests, and How It Is Scored
The written test’s five content areas, the 20 skills Prometric can assign, how handwashing and indirect care are scored, and how retakes work.
The week before, what to bring, each stage at the test site in order, and what to do if your exam day goes wrong.
By the Jude Health Institute teamSeptember 18, 202611 min read

A hard exam day often has little to do with what you know. It starts with an ID that doesn’t quite match, a late arrival or a phone left in a pocket. This checklist takes you through the week before, the morning itself and each stage at the Prometric test site, based on Prometric’s current Florida bulletin and the Board of Nursing’s own guidance.
The Florida Department of Health contracts with Prometric to develop and run the CNA exam. Prometric receives your application, emails your Admission to Test letter, runs the test site and issues your score report. Certification is granted by the Department of Health through the Board of Nursing. So questions about your appointment go to Prometric, and questions about certification go to the Florida Board of Nursing (opens in a new tab).
On the day you will meet site staff and Nurse Aide Evaluators, the nurses who run the skills test. Two of them watch each skills test. None may coach you or discuss your results.
Most candidates sit a written test on computer, which can be taken in audio form if you chose that on your application, and a clinical skills test. Anyone who completed an approved training programme within six months before applying sits the written part only. This guide follows Prometric’s Florida CNA candidate bulletin (opens in a new tab), revised 1 November 2025. For what each part covers and how skills are scored, read what the Florida CNA exam tests.
ID and name problems can be fixed a week before your exam, but not on the morning. Prometric emails your Admission to Test letter once the Department of Health confirms you are eligible, and the Board says scheduling follows within 7 to 14 business days. If nothing has arrived, check your application status online with your Prometric ID, then contact Prometric.
Accommodations must also be in place already. The audio written test is chosen on your application, not at the site. ADA accommodations need 30 days’ notice, and extra time for candidates whose first language is not English applies only if Prometric approved it before you scheduled. If something is missing, call Prometric now.
Prometric asks for two things at the door: the Admission to Test letter it emailed you, and two valid pieces of identification. Print the letter, because your phone will be collected before testing.
Your first ID must be current and government-issued, such as a driver’s licence, a state ID card or a military ID card. It must carry a current photo and a legible signature, and the name on it must exactly match your Admission letter. Your second ID must also carry your signature; Prometric gives a Social Security card or a credit card as examples. Every ID must have been signed before test day, and a cracked, torn or tampered card may be refused.
Footwear is the one firm rule. Prometric requires flat, non-skid, closed-toe shoes for the clinical skills test. Scrubs or a uniform are suggested, not required.
The most useful skills test day tips are practical ones. Wear clothes you can bend, kneel and lift in, and that you are comfortable lying on a bed in, because you will move a person and someone may also move you. Tie long hair back, keep nails short and leave rings and bracelets at home so gloves go on easily. Wear a plain watch with a second hand, as Prometric advises. A smartwatch or fitness tracker is likely to be treated as an electronic device, and those are not allowed in the testing area.
Arrive at least 30 minutes before your appointment. Prometric uses that time to sign you in and check your identification. Late arrivals can be turned away, so allow for traffic, parking and finding the room.
Many Florida test sites are training schools and colleges rather than dedicated test centres. Prometric’s test centre list (opens in a new tab), revised 2 September 2026, includes two sites in Orlando and one in Kissimmee, and your letter names yours. Note the suite or room number before you set off.
Come on your own. Guests, visitors, children and family members are not allowed at the test site, so anyone driving you must wait elsewhere.
Plan for a long day. The written test allows 90 minutes and the skills test 31 to 40 minutes, depending on your skills, but you may also wait while others test and then act as the resident. Prometric publishes no fixed order for the two parts, so follow the staff, and eat before you arrive.
Sites differ, but the sequence below follows Prometric’s bulletin and its General Instructions for the skills test. If you know it in advance, nothing in the room should come as a surprise.
Breaking a test-site rule can disqualify your exam, and Prometric reports misconduct to the Board of Nursing. Sessions may be audio or video recorded. Each time you enter the testing room you will be asked to turn your pockets inside out.
| Rule | What it means for you |
|---|---|
| No study materials | No notes, books, skills checklist or bulletin. Anyone found with them is stopped, and their answers are not scored. |
| No electronics | Phones, cameras and recording devices are collected, and you cannot use them during breaks either. |
| Personal items stay out | Bags and purses are not allowed in the testing area, and you cannot reach your belongings during a break. Leave valuables at home. |
| Leaving the room costs time | You sign out and back in on the roster, and you lose exam time while you are away. |
| English only in the skills test | This applies whether you are testing or playing the resident. |
| No questions about content | Staff cannot explain exam questions. If a written question is unclear, give your best answer and move on. |
| No disruption | Giving or receiving help, a phone ringing, a resident actor prompting, or rude language can all lead to dismissal and cancelled results. |
| No weapons | Weapons are not allowed anywhere at the test site. |
In Florida, candidates play the resident for others taking the skills test, sometimes for more than one person. You confirmed on your application that you have no condition that taking part would affect. If an injury, a pregnancy or a food allergy rules out any task below, tell the nurse running the test when you check in.
Be an alert, cooperative resident. Move only when the candidate asks, and speak only to answer their questions. Give no hints through words, gestures or facial expressions: Prometric treats that as cheating, and both of you can be dismissed. Afterwards, do not tell the candidate how they did. If you are ever at risk, the nurse can pause the skill.
The bulletin lists what may be done to you. For the bedpan skill you wear a hospital-style gown over your own clothes.
Some problems can be put right on the day; some cannot. The answers below come from Prometric’s bulletin. If your situation is not covered, call Prometric before assuming anything.
| If this happens | What to do |
|---|---|
| You are running late | Keep going and call Prometric. If you arrive late and are not allowed to test, you lose your fees and must pay a new fee to book again. |
| Your ID is refused | You cannot test that day. It counts as a missed appointment, and you pay the full exam fee to rebook. Fix the ID or registration problem before you choose a new date. |
| You are ill, or have an emergency | Stay at home and call Prometric as soon as you can. Keep proof, such as a doctor’s note: the rescheduling fee may be waived if you can show illness or an emergency. |
| Severe weather closes the site | Prometric will try to phone you, and you can call to check whether your site is open. If it is closed, your exam is rescheduled without a rescheduling fee. |
| You make a mistake during a skill | Tell the evaluator you are correcting it, then actually carry out the correction. Once you have said “I am done”, you cannot go back. |
| You think the exam was run unfairly | Submit an appeal through Prometric’s contact page. Its Appeals Committee replies in writing within 20 business days. |
You normally leave with your results. The written test gives a pass or fail report when you finish, and the skills report is handed to you shortly after your test, unless a technical fault prevents it. Results can still change after review by the Department of Health. Scores are never given by phone.
Within 48 hours, official results appear on Prometric’s score portal (tcnet.prometric.com/flcna), where you log in with the Prometric ID on your letter. For the skills test, the Item Feedback link shows which checkpoints you missed.
After a pass, scores reach the Board of Nursing in about a week. The Board can take four weeks to issue and post your certificate, and joining the public CNA Registry takes three to five weeks after Board approval. Keep your address current with the Board. If a nursing home employs you within 12 months of certification, federal law requires it to pay your training and testing fees, so keep your receipts.
If you fail a part, you reapply to Prometric with a new fee. Under section 464.203 of the Florida Statutes, three unsuccessful attempts mean completing an approved training programme before testing again. After a failed written test you can request a review within 21 days, then wait 30 days after it before booking a retake.
To rehearse the whole day first, including the ID check, timed skills and the resident role, ask about our CNA exam preparation or send us an enquiry. We are at Suite 251, 6100 Lake Ellenor Drive, Orlando, on (407) 606-7964. Jude Health Institute offers examination preparation, not a state-approved training programme, and has no say in eligibility, scheduling or scoring.
Written by our team
Jude Health Institute
Our guides are written by the team at our Orlando centre on Lake Ellenor Drive. Every regulatory statement names its primary source, and requirements change, so confirm your own before you rely on anything here.
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Common questions
Your Admission to Test letter and two IDs. One must be current and government-issued, with your photo, a legible signature and a name that matches your letter exactly; the other must also be signed. For the skills test, wear flat, non-skid, closed-toe shoes and bring a watch with a second hand.
Prometric asks you to arrive at least 30 minutes before your appointment, which leaves time for sign-in and ID checks. Add time on top for parking and finding the right room, since many Florida sites are in schools rather than dedicated test centres.
If staff do not let you test, you lose the fees you paid and must pay again for a new date. Call Prometric as soon as you know you will be late. Leaving early is the only dependable protection.
No. Phones and other electronic devices are collected before testing and cannot be used during breaks. Prometric lists a phone ringing in the test centre as disruptive behaviour that can end your exam, so switch it off completely or leave it in the car.
Yes. Florida candidates act as the resident for others taking the skills test, sometimes more than once. You stay cooperative, move only when asked and give no hints. If a health condition rules out any of the listed tasks, tell the nurse at check-in.
Yes, through Prometric, or through your facility if it booked the exam. Five or more full working days ahead, you pay a rescheduling fee; closer to the date, you pay the full exam fee again. Prometric may waive the fee for a documented illness or emergency.
Usually, yes. You receive a score report for each part at the site, and official results follow online within 48 hours. Results remain subject to Department of Health review, and you will be told if anything changes.
Prometric says scores take about a week to reach the Board of Nursing, and the Board can take four weeks to issue and post your certificate. Your Registry listing follows Board approval. These timelines belong to Prometric and the Board, not to any training provider.
In a Florida nursing home, possibly. Section 400.211 of the Florida Statutes lets a nursing facility employ someone who has preliminarily passed the state certification exam for a single period of up to four months, within which certification must be completed. Whether to hire you is the employer’s decision.
Not usually. You reapply to Prometric, with a fee, for the test you failed. The exception comes after three failed attempts: you must then complete an approved training programme of at least 120 hours, and challenger candidates who reach that point retake both parts.
Still have a question? Call us at (407) 606-7964.
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